State Farm® Insurance Agent Ron Cephas

"My Insurance Agent always provides great customer service."

"Erica, has been, my customer service representative, for a many of years, she has always greeted me with a pleasant smile and a joyful spirit, Erica makes you feel like it's not just business I'm here for a sholders to cry or just a listen ear if you need to talk. ERICA HAS BEEN AND OVER ALL ASSETS TO STATE FARM, She generally cares about her clients and it shows in her actions."

"Ron Cephas State Farm Insurance Company
It is a very good company. He has a very professional good staff. I have been dealing with him in the past 25 years. -/Erica has been witty for many many years— She is a very good person to deal with-/Very knowledgeable-/Always Willing to go above
Henry Pinkney Jr"

"I left Liberty Mutual after many years - no accidents, safe driver courses, low mileage. Hard to get a human with any explanation - just kept raising rates. Was very happy to find State Farm at this location. Everyone is personable and explains all options in detail. Now have my car and home with them. No regrets!! My son has also signed up with this State Farm office. What a pleasure it is to deal with and agent who is pleasant and response. Thank you Ms. Erika Lloyd!"

"Erika is the best! And she always makes sure I understand everything to the best of her ability 🩵"

"I’ve had a wonderful experience with this insurance company. The staff is professional, knowledgeable, and kind. It has made my entire process stress-free. Thank you Erika and Mr Cephas for making our family experience a great one!!!"

"Ms. Erika Lloyd was incredible today. She was fast, thorough and extremely helpful with my documents. Also very pleasant. 5/5 stars"

"Everyone in the office is so helpful and so supportive and knowledgeable of my needs. I never have any problems with them getting the job done. I am very pleased with Mr Cephas and his staff..,"

"I love state farms insurance I have been with them for years great service"

"My wife Teresa recently switched from Geico to State Farm with agent Ron Cephas. We were able to save $300.00 on the 6 month premium. Erika Lloyd was very helpful, very polite and courteous! I have been with State Farm for many years and have found the service to be excellent."

"The Staff at State Farm has always been knowledgeable, helpful and provided the upmost positive customer service to me. Thank you for your ongoing generosity!"

"Ron Cephas and Tean, has the Best Customer Service. If I was offered to go somewhere else for a lower rate I would decline!"

"Superior office staff and agent! Always friendly and efficient. They never fail to meet our needs in a timely manner."

"I love my Ron Cephas State Farm Insurance Agent! Their office staff is absolutely amazing, knowledgeable and so helpful. I had a claim, Erika was empathetic and patiently walked me through the process. She has guided me through all my insurance needs. I am so glad Erika is there!"

"I have been with State Farm for over 15 years, and my experience with Agent Ron Cephas and his office has always been outstanding. Erika is amazing — she is always a pleasure to work with, professional, honest, and truly committed to helping clients find the best coverage for their needs. She's always willing to assist whenever I need to make changes or have questions about adding new policies. The customer service in this office is exceptional.

I confidently recommend this office to all of my family and friends because of their professionalism, willingness to help, and genuine honesty about what policies are best for me and my family. It’s rare to find an insurance office that truly cares about their clients the way they do."

"I have been a customer for years. Erika always helps me find the best coverage for my insurance needs. She is the best."

"The staff at Ron's office are a great team.. very professional."

"Pleasant welcoming atmosphere. Everyone is always patient and knowledgeable when asking questions or need information. Love working with Ron and Erika."

"Awesome agent! Office friendly people and very helpful."

"I was frustrated with previous company. The woman that answers the phone is always so pleasant, patient and understanding. She was able to put me at ease and addressed all my concerns. She was also very professional and knowledgeable with the policies I needed. Thank you so much!"

"Fast service for adding another car to policy !"

"I heard the lady’s conversation with my husband. Such a worst lady work with this company who doesn’t know how to be gentle or at least talk like a human. She is extremely disgraceful and rude. They quoted my husband and then raised it four times in one call. They raised the amount for fourty dollars per month with no reason. And also she hang up on my husband two times. Totally and extremely rude idk why is she still working there when her boss is losing customers all because of her."

"The lady who works there has a terrible attitude. It’s as she talks from the sky and we yall her worshipers. Totally rude. She makes you buy insurance and then raise it by the second day and then she blames my wife for an accident when she had it almost four years before. And guess what she says give time as for one day to find out why my insurance went up. A whole day ??? It’s as they have a trillion customers and they are so busy and when you go to their company it’s as nobody was been there in months. I am so disappointed from her boss that he has to deal with that rude lady. I am totally dissatisfied and also not to forget she hang up on me two times. And her last word was I don’t like your attitude. Not to mention I don’t like her attitude."

"I have been with this State Farm agent for over 20 years. I always get great customer service and would recommend this Agency
to anyone."

"I have been with Ron cephas for over 35 years. I am very happy with the service very professional. They care for my home and auto needs"