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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ir

Ir

May 15, 2024

1  out of  5
rating by Ir
"Please go somewhere else. I experienced substandard service with this State Farm agent, prompting me to seek assistance from another representative in a different locality. As a result, my insurance premium was reduced by nearly $80 compared to the previous amount."
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pMichele Mitchell

May 7, 2024

5  out of  5
rating by pMichele Mitchell
"Always pleasant and super helpful!!"
We responded:
"Hello, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Ron"
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J G

December 21, 2023

1  out of  5
rating by J G
"Awful office and company. They will screw uo ypur affairs, try and blame you then want you to be penalized. Do yourself a davor and findca different insurure, any other insurure."
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Stan BEEKS

June 22, 2023

5  out of  5
rating by Stan BEEKS
"I've been a client for over 30 years!"
We responded:
"Hello, thank you for the five stars! - Ron"
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Kenya Smith

May 23, 2023

5  out of  5
rating by Kenya Smith
"Wonderful"
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Melissa Desmond

April 6, 2023

5  out of  5
rating by Melissa Desmond
"Erica is the absolute best!"
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Rae Daniels

March 19, 2022

5  out of  5
rating by Rae Daniels
"🤙🏾"
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Sara Allen

February 8, 2022

5  out of  5
rating by Sara Allen
"To be honest, another company called me and wanted to quote me for home and auto and I said yes - always looking for ways to save $. However after finding out that they will not insure me because of my dog I quickly went to State Farm's website to see if they took the same stance as it could void my policy if so. I was so pleased to see their stance on breeds vs bite. To quote them exactly: "Just like humans, dogs are individuals. Every dog has a unique personality. While a dogs’ breed may dictate what the dog looks like, how a dog reacts to people or situations isn’t guaranteed by breed or type." This is beautiful and we've had great service over the years we've been with State Farm. I will be a customer for life! Thanks for not discriminating against my family!"
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Clayton L Smith

June 19, 2021

5  out of  5
rating by Clayton L Smith
"Great customer service. Helped me with my rental insurance and auto insurance."
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Allison Edward

May 26, 2021

3  out of  5
rating by Allison Edward
"Erika is always pleasant and kind to work with! Ed is not very knowledgeable and dismissive. He may have been having a bad day however, this office lost a customer as a result."
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Regenia Rochester

January 30, 2021

5  out of  5
rating by Regenia Rochester
"I was at the car dealership and purchased a vehicle and needed insurance. Ms. Brooks did an excellent job getting proof of insurance to the dealership before she left for the evening (was close to 5 pm) and I was able to drive home knowing proper insurance was on the vehicle without having to wait for the next business day."
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Edwin Ide

December 13, 2020

5  out of  5
rating by Edwin Ide
"Very refreshing to talk live to an experienced person."
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Dacier Robertson

August 10, 2020

5  out of  5
rating by Dacier Robertson
"It's always a pleasure doing business with Ron, Ed and the rest of the staff there!"
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Deborah Griffis

January 7, 2020

5  out of  5
rating by Deborah Griffis
"They're always kind helpful and very fast"
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Diana Daley

December 18, 2019

4  out of  5
rating by Diana Daley
"Excellent service. Very pleasant staff."
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Allison Smith

April 10, 2019

5  out of  5
rating by Allison Smith
"Fifteen yrs of faithful service for all of our insurance needs"
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Deidre Mercer

February 15, 2019

5  out of  5
rating by Deidre Mercer
"Entire office knowledgeable, supportive and caring."
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Beth Dilworth

October 4, 2017

5  out of  5
rating by Beth Dilworth
"Erica’s always nice and pleasant, no matter if it’s over the phone are in person she gets the job done. Ron Chephis-State farm insurance you can be sure your leaving covered."